Privacy Policy

AIDS Orphan

Registered Charity Number: 1133364
AIDS Orphan is a company registered in England 7034018

Aids Orphan is committed to ensuring your online privacy and security. You are able to visit the site without revealing any personal information. If you decide to provide us with any personal information we can assure you that it will only be used for Aids Orphan communications with you as you have requested. Aids Orphan is pleased to provide you with appropriate information to inform you of our work and how your donations are being used.

All our employees who have access to your personal data will be obliged to respect the confidentiality of your personal data.

The information we gather from our supporters proves to be vital to us for developing our relationship with you and providing you with a better service. We value supporters’ comments and are always keen to hear from you how we can communicate more effectively.

We are required to provide you with the information in this Privacy Notice under applicable law which includes:

  • The Data Protection Act 1998, which will be replaced by the General Data Protection Regulation (EU) 2016/679 from 25 May 2018
  • The Privacy and Electronic Communications (EC Directive) Regulations 2003.

AiDS Orphan [AiDS Orphan UK Trust] promises to respect any personal data you share with us, or that we get from other organisations and keep it safe. We will never sell your data to other companies and aim to be clear when we collect your data. Collecting your data allows us to contact you with campaigns and causes that we think you will be interested in and to keep you updated on the charity’s progress. Your data allows us to develop a better understanding of our supporters and tailor our campaigns to ensure that we are using our money and your donations effectively.

We are moving to an ‘opt-in only’ communication policy. This means that we will only send marketing communications to those that have explicitly stated that they are happy for us to do so via their preferred channel(s) (email, SMS, phone or post).

We will continue to contact our ongoing fundraisers and challenge participants outside of our marketing communications to offer support, advice and information. By agreeing to participate in a fundraising event or challenge event you are opting in to direct communications with AiDS Orphan exclusive of marketing communications.

Data protection principles

The Charity is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

How we collect information about you

We may collect and store information about you whenever you interact with us. For example, when you make a donation, register for an event or submit an enquiry.

We may also receive information about you from third parties for a specific purpose, such as fundraising platforms and our challenge event partners – but only if you’ve given permission for them to share their information with us.

Security of personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers.

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

How we use your information

AiDS Orphan use your data to process your donation, personalise your supporter experience or provide you with the goods and services you have requested, including fundraising support and comply with our administrative duties, financial regulations and the law.

Personal details collected this way will only be used to provide you with the information you would reasonably expect or have agreed to. This may include using your data, in combination with public data sources, to analyse, research and profile the data we hold, so that our communications with you and others are appropriate and cost-effective.

A required by law, we will never share your details with other organisations to use for their own purposes.

How to find out what personal information we hold about you

You can request details of the personal information we hold about you under the Data Protection Act 1998.

If you would like a copy of the information we hold on you, please email: along with copies of two separate identification documents which provide photo identification and confirm your address, such as a passport, driving licence, or utility bill.

How to change the personal information we hold about you

If you want to update the information we hold for you, or you think any information we have about you is incorrect or incomplete, please get in touch as soon as possible. You can also update your preferences and opt-in (and opt-out) here.

You can email: along with copies of two separate identification documents which provide photo identification and confirm your address, such as a passport, driving licence, or utility bill.

Website analytics and cookies

Cookies are small data files that your web browser collects when you visit a website. We use this data to evaluate how our website is functioning and to find out about your use and journey of our website so that we can enhance your experience.

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how users use the site. This means that we can see how many different people use the website, and how many people return to our site. This enables us to work on areas of the website to improve our message and communication with our supporters. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can opt-out of Google Analytics cookies at any time through Google’s opt-out tool:

This information will never be sold or passed on to 3rd parties and purely used for our internal development of our website and customer experience.

Secure Online Donations

Aids Orphan provides secure online donations through our Internet banking service that has been recommended by our bank, Charity Checkout and PayPal.

If you have any questions or concerns regarding any aspect of Aids Orphan’s work, please contact us.

We do all of the above to provide the best supporter experience and to support the lives of the most vulnerable children infected and affected by HIV/AIDS.


This Privacy Notice may be changed by us at any time. This Privacy Notice will be updated in due course to comply with the further requirements under the GDPR which comes into force on 25 May 2018.

[Last updated 01/05/2018]